Delete your SecureNotes by TuckR89 account.

Delete from the app

1. Open SecureNotes by TuckR89.
2. Open Account.
3. Select Delete SecureNotes by TuckR89 account.
4. Review the warning and confirm deletion.

Deleting from the app is designed to permanently delete your SecureNotes by TuckR89 account and synced SecureNotes data, including encrypted cloud image attachments associated with the account, then remove the encrypted notes and locally held SecureNotes encryption material from that device.

What cloud deletion covers

Account deletion is designed to remove your encrypted SecureNotes cloud note data, encrypted Pro image attachments, attachment metadata, storage-usage records, sync/change records, registered devices, subscription-access records, sign-in sessions, verification records, legal-acceptance account records where deletion is permitted, and the SecureNotes account identity. It does not delete unrelated TuckR89 product data belonging to a separate product account.

Image attachments and storage

If your account has Pro image attachments, account deletion schedules the associated encrypted cloud image objects for permanent deletion from SecureNotes storage. Image objects may be deleted asynchronously and retried if a storage operation temporarily fails. Once permanent deletion is completed, those encrypted cloud image attachments cannot be restored through SecureNotes.

Pro expiration is different from account deletion

Allowing Pro to expire does not immediately delete your SecureNotes account or text notes. Existing encrypted cloud image attachments are intended to remain available for a 30-day grace period after Pro ends. After that grace period, cloud image attachments may be permanently deleted under the Pro retention policy. Deleting your account is a separate action and schedules account-associated SecureNotes cloud data for deletion without waiting for the Pro grace period.

If you cannot access the app

Email support@tuckr89.com with the subject SecureNotes by TuckR89 Account Deletion. We may need to verify that you control the email address associated with the SecureNotes by TuckR89 account before acting on the request.

Important device limitation

A deletion request sent to our service cannot remotely erase encrypted files stored on a device that is offline, lost or outside our control. If you still possess the device, use the in-app deletion flow or remove the app and device data according to your operating system.

Timing and limited retention

Deletion requests are processed within a reasonable period, subject to identity verification, security, asynchronous storage cleanup, backup cycles and information that must be retained to comply with law, prevent fraud, process billing disputes or resolve other disputes. Data retained for those limited purposes is not retained as active note or image content.

Questions

For questions about account or image-storage deletion, contact support@tuckr89.com.